I. Collection of Information
MINDDATA obtains information from and about you in order to provide you our products and/or services. This information may at times be considered "confidential" (information related to you, your business, your organization, your current or prospective employees or associates) and other times "general" (information that is generally accessible about your company or organization and normally considered public knowledge, but not information related to your current or prospective employees or associates). MINDDATA is the sole owner of all information (confidential and general) collected on the Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in the Policy.
A. Confidential Information
MINDDATA obtains confidential information from and about our clients and visitors within several areas on the Site.
1) Register to become a MINDDATA Client:
There are two kinds of visitors to the Site: registered ("Clients") and unregistered ("Non-clients"). All visitors have access to some portions of the Site. Non-clients can participate in surveys, polls, contests, and visitor forums but cannot purchase MINDDATA provided products or services. Clients have access to all of these areas, as well as other areas that either currently exist or come to exist for the exclusive use by MINDDATA Clients. When registering as a MINDDATA Client you will be required to provide confidential company or organization information or data. As a Client your confidential information will be secured in order to protect your company’s or organization’s information and data, as well as the confidentiality and privacy of other MINDDATA Clients. During registration you will be required to provide MINDDATA company contact information (such as name, address, phone number, and email address). We use this information to send you and your business or organization information about MINDDATA and to contact you about the products and services on the Site. This information is used for the purpose of categorizing data in order for MINDDATA to provide the highest possible quality services and products
2) Ordering Products and Services:
Included in the confidential information that MINDDATA requires is contact information (such as contact name and shipping address), financial information (like credit card number, expiration date), and company or organization information (such as industry type, number of employees, and branch locations). This information is used for billing and client account purposes used to register your account and fill your orders. If we have trouble processing an order, the contact information will be used to notify you. When purchasing an item using a credit/purchasing card, you are given the option of saving your information so that you do not need to type it in each time you make a purchase. Choosing this option will save your credit/purchasing card information within your account in our database.
3) MINDDATA Profiling and Testing Programs:
MINDDATA’s profiling and testing programs require information or data on your company’s or organization’s prospective or current employees in order to administer the MINDDATA profiling and testing programs. This information (in addition to that previously stated in the Policy) includes contact information (like name, address, phone number, and email address), unique identifiers (like social security number), financial information (like account and credit card numbers) and demographic information (like city, state, and zip code). The administration of
MINDDATA’s products, programs, and services require what may be considered confidential information about prospective or current employees. Subsequently, MINDDATA has established various levels of security to "block" access to said confidential information from those staff members of your company or organization that you determine should not be allowed access. Instructions on how to implement these security features are available within all MINDDATA programs within the on-line User’s Guide.
4) Public Access Areas:
MINDDATA hosts or will host comment and response messaging for the use of our visitors and clients. Remember that any information disclosed in these areas is considered to be public information. Please exercise caution when deciding to disclose anything about your company, organization, current or prospective employees.
5) MINDDATA Newsletters and Information services:
If you wish to request or subscribe to MINDDATA provided email newsletters or information services, we will require necessary contact information such as your name and email address.
6) Surveys, Polls & Contests:
From time-to-time we request information from visitors via surveys, polls or contests. Participation in these surveys, polls or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name, address, phone number, email address, industry type, and number of employees)
7) Third-Party Information:
When you register at a third-party web site and provide confidential information to those third parties, MINDDATA may (pursuant to agreements between MINDDATA and those third parties) obtain information to populate Site registration forms for use when you hyperlink to the Site.
8) Email Information--
When you send us email messages, we may retain the content of your email messages, together with your email address and our response to you.
If, for any reason, you would rather not make use of the benefits made possible via cookies, most browsers will let you reject them, or to select which cookies to accept. Be aware though, that by disabling cookie support on your browser, you will lose certain features that require a cookie to work properly.
C. IP Addresses
We automatically capture the Internet Protocol (IP) address and host name (if available) of your originating server. The IP address identifies the server you are working on, but does not reveal any confidential information about you. We use IP addresses to analyze trends, administer the site, assist with customer support, track users’ movements, and gather broad demographic information for aggregate use.
D. Supplementation of Information
We may supplement the information we receive from you with information from third-party sources.
II. Use and Disclosure of Information
A. General Information
MINDDATA uses and discloses general information about our visitors to understand Site demographics and content preferences. We may share aggregate information about our visitors, sales, site traffic patterns and related information to our business partners, affiliates or other third parties. We may also enter into agreements with third parties who may be given access to your general information for the purpose of providing you information regarding products and services that we think will be of interest to you.
B. Confidential Information
Except as described below, MINDDATA will not willfully disclose any confidential information about you, your company, your organization, your current or prospective employees to any third party without first receiving your permission. In all cases, we may disclose or use your confidential information when we are legally compelled to do so, or when we, in good faith, believe that the law requires it, or for the protection of our rights. We partner with other parties to provide specific services. When you sign up for these services, we will share your name or other contact information that is necessary for the third party to provide these services. We use outside shipping services to deliver the products that we provide. Therefore it will be necessary to share information regarding your company or organization to these service providers in order to complete delivery of your orders.
III. Security Measures
MINDDATA is committed to protecting the confidential information you provide to us. When you submit sensitive information via the Site, MINDDATA has taken numerous online, off-line, and technical measures to protect your information.
When registering as a MINDDATA client or completing our registration or order forms we will ask you to enter confidential information (such as credit card number and/or social security number), that information is encrypted and is protected. All of our visitors’ confidential information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to Confidentially identifiable information. All employees are kept up-to-date on our security and privacy practices. MINDDATA’s servers, where we store all confidential information, are kept in a secure environment. MINDDATA uses professional security services and devises in order to protect these servers and the information stored on them. Your access to some services and content is password protected. We recommend that you do not divulge your password to anyone. MINDDATA will never ask for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your client account number, user name or password to others.
If you have any questions about the security at the Site, you can send an email to support@MINDDATA.com.
IV. Correcting or Updating Confidential Information
If your confidential information changes (such as contacts, addresses, phone numbers, or email addresses) it is important that you immediately provide those changes to us. This can be done by emailing client support at support@MINDDATA.com, by calling your MINDDATA Sales Consultant at 877.878.MIND (6463), or by fax at 214.221.6469 (Attention: Client Support. Please make certain to include how we can respond to you with regard to your request).
V. Notification of Changes
If we decide to change the Policy, we will post those changes on this page so our visitors are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use confidentially identifiable information in a manner different from that stated at the time it was collected, we will notify you via your preferred method of contact, as indicated at the time of registration. You will have a choice as to whether or not we use your confidential information in this different manner. We will not use your confidential information in a manner that is different than stated at the time of collection without receiving your written or email permission.
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